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TRAINING COURSES |
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Exceptional Secretaries |
TBA |
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Who should attend:
Any one who has experience in a secretarial role and is looking to excel in this field. It is also ideal for individuals who have been asked to adopt this role without prior experience or training. |
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full
details >> |
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Presentation Skills |
09/09/2010 |
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Who should attend:
This workshop is for anyone with little or no experience in making presentations. It could also be useful for those who wish to make a better impact and engage more effectively with their audience, as well as those who want to brush up on their skills.
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full
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PA / Office Manager |
09/09/2010 |
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Who should attend:
You hold a key position in the organisation. Without your support senior executives can not function fully in their role. They need you to be their eyes and ears. They need you to think ahead and plan their days for them. You are their counsel; they need to be able to trust you with important and confidential information. A PA’s role can be stressful but do it right and the sense of achievement is immeasurable.
Whether you are an Administration Officer considering a PA role, a newly recruited PA or Office Manager, or a PA’s who are feeling stressed and under valued this course will provide you will skills and techniques to help you excel in your career whilst remaining calm and assertive.
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full
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Telephone Techniques (am) |
14/09/2010 |
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Who should attend:
All staff, new and experienced who have customer facing roles or a support role to customer facing staff. Management with a responsibility for customer facing staff, who need to train and develop these staff. |
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full
details >> |
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Train the Trainer |
22/09/2010 |
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Who should attend:
Anyone who has to carry out training in industry, commerce and the public or charity sectors. |
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full
details >> |
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Business Goals and Future Direction |
04/10/2010 |
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Who should attend:
This course is ideal for business owners or individuals who have to set clearly defined targets and inspire others to achieve business success. |
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full
details >> |
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Assertiveness |
04/11/2010 |
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Who should attend:
Directors, managers, executives and all staff whose job role requires them to interact effectively with others.
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full
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Introduction to NLP - Taster (pm) |
18/11/2010 |
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Who should attend:
Suitable for anybody who wants to improve their communication, increase their motivation and work more effectively in a team. |
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full
details >> |
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Time Management |
02/12/2010 |
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Who should attend:
This workshop is for anyone who feels they want to manage their own use of time better and need to reflect on the basic principles and practices of good time management. |
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full
details >> |
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NLP - Achieving Personal and Business Success |
10/12/2010 |
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Who should attend:
Suitable for anybody who wants to improve their communication, increase their motivation and work more effectively in a team. |
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full
details >> |
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